Resources for Partners

Participant eligibility

• Your agency establishes eligibility for referring participants. Participants can also be eligible by being part of a food benefits program like Supplemental Nutrition Assistance Program (SNAP), Women, Infants, and Children (WIC), or Supplemental Security Income (SSI).
• Eligibility is limited to one food pickup per household every 28 days.
• Every visit to Manna requires a new referral from your agency.

How to make a referral

Submit referrals by noon the day before pickup. You can make a referral in one of the following ways:

• Call our main office at 301-424-1130.
  We’re open Monday through Friday, 9 a.m. to 4 p.m.
• Submit a referral form by email to [email protected] or fax to 301-294-7968.
  • Referral Form (English)
  • Referral Form (Español)

The following information is required to make a referral:

• Your information:
  • Agency name
  • Name
  • Phone number
• Participant’s information:
  • Full name
  • Address (P.O. Boxes are not acceptable)
  • Date of birth
  • Phone number
  • Email address (if available)
  • Number of adults and children in family
  • Date and location of desired food pickup (visit Food Distribution Sites)
  • Employment status
  • Monthly gross income
  • Any assistance they currently receive with the amounts (for example, SSI, SSDI, or SNAP)
  • Ethnicity
  • Race
  • Emergency contact

We offer diabetic and vegetarian-friendly boxes and boxes for people who follow a particular diet for medical or religious reasons.

Participants

Participants will need to follow these instructions to pick up their food:

1. Pick up at the [distribution site] during hours of operation.
2. Bring photo ID. If their current address is not on their photo ID, they need to bring another document that includes their current Montgomery County address.
3. If they can’t pick up their food, call you (their agency contact) to reschedule.
4. Manna boxes can weigh up to 70 lbs, so they should come prepared to transport their food.

A participant may pick up food for one additional referred participant. They will need to bring a copy of the other participant’s photo ID with current address.

Case worker and bulk pickups

Staff from referring agencies may pick up food for participants:

• You must present your agency ID at pickup.
• You may pick up food for up to 25 participants at a time. Please contact us in advance to schedule a bulk pickup.

Our warehouse has reserved hours for case workers only:

Monday, Wednesday, and Friday, 8 a.m. to 2:30 p.m.

Additional resources

Explore our resources to help you provide the best services.

• Food Education Resources
• Nutrition Benefits Support